Kitchen SOS
You've had a look around the website or seen us about. You like the look of the products and services on offer but what you really want to know is 'How much is it going to cost'. The most common questions we get asked are 'How much does a door cost?' or 'Can you give us a rough idea of the cost to replace 18 doors and drawers?' The simple answer is 'No'.
Why NO is our answer to those questions and how you can get an accurate quotation from us can be found below.
Want to know the cost? This is how we do it.
We make an appointment to visit you in your home. We bring sample doors, worktop swatches etc. along with us so you can see them in the location they are intended for. We will discuss your plans with you, make suggestions and offer advice if required. We then do a survey of the area to be refurbished and make a list with you as to what you want us to price for. We then go away and work out a price taking into consideration all the things discussed during our site visit. We then send you a proper written quotation that will list very clearly exactly what is and what is not included in the price. We will happily supply a number of different prices reflecting any options we discussed during our site meeting. We can either send the quotation by post or via email, the choice is yours.
We will then follow up that quotation to ensure you have received it and to see if you have any questions relating to the supplied quote. We then leave you alone to make YOUR mind up.
IMPORTANT
What we won't do.
We do not try to make a sale during our site survey visit. We are there purely to ascertain your requirements.
We don't try to 'sell on the night'. There will be no 'Calls to our manager' to make a sale there and then.
We NEVER pester you with pressure phone calls to make a sale.
We don't have limited time sales or special 'sign up now to receive 50% off' deals.
We don't offer free ovens, hobs, dishwashers, holidays etc. You know as well as we do, they aren't FREE.
We don't share any information we collect about you during the quotation process with anyone, ever.
We don't come in with the absolute lowest price to gain the work only to later load the job with 'unforeseen EXTRAS'.
Why we say NO.
The reasons we don't give an average 'per door' price or guess how much it would be to replace 18 doors and drawers is simply because there is no standard answer. As everything we supply is made to order, built to fulfil the specific requirements of a particular client there is no STANDARD price that covers everything.
We don't believe it is helpful to give people a rough price that when specified correctly is nowhere near the guessed price. Although people always state that the 'Ball Park' figure they asked for is just as a guide for them, the fact is that if a figure is given then that becomes what is expected. If then upon our site visit we find issues and situations that require more work and hence cost the impression is we are trying to increase the value of the job over and above the original figure that was offered as a 'Ball park' figure. We would rather give an accurate costing from the outset, hence avoiding any possible misunderstandings.